*Nicherai Privacy Policy*
*1. Introduction*
Welcome to Nicherai! This privacy policy is here to inform you about how we gather, use, share, and protect your information while you use our application. Please take a moment to read it. By using Nicherai, you agree to the terms outlined in this policy.
*2. Information We Gather*
*2.1 Information You Share with Us*
- Account details (email, username, password)
- Content you create and your conversations with our AI
- Profile information
- Communications with our support team
- Details regarding subscriptions and payments
*2.2 Information We Collect Automatically*
- Device details (type, operating system, unique identifiers)
- Usage data (how you interact with the app)
- IP address and geo-location information
- Log data and analytics
- Subscription status and history
*2.3 Payment and Subscription Details*
We use the following for payment and subscription management:
- Google Pay for processing transactions
- RevenueCat for managing subscriptions
Information we collect includes:
- Transaction IDs
- Purchase history
- Subscription details
- Billing dates
- Verification data for payments
Note: We do not retain complete payment method details.
*2.4 AI Integration*
Our AI capabilities are powered by an API, which involves:
- User queries and conversation data
- Responses generated by the AI
- Patterns of usage and interaction
- Temporary storage of conversations for functionality
*3. How We Use Your Information*
Your information helps us to:
- Operate and enhance Nicherai
- Manage subscriptions effectively
- Process billing and payments
- Provide engaging AI-powered conversations
- Optimize app performance
- Tailor your experience
- Send you updates and important notifications
- Support you through customer service
- Maintain security and prevent fraud
- Meet legal requirements
*4. Sharing Your Data and Third-Party Services*
*4.1 Our Service Partners*
We collaborate with trusted service providers, including:
- Google Pay for payment processing
- RevenueCat for subscription management
*4.2 Data Sharing Practices*
We may share your data with:
- Our service partners (as mentioned above)
- Law enforcement if legally required
- Business partners, with your consent
We will never sell your personal information to third parties.
*5. Subscription Management*
*5.1 Subscription Services Overview*
- Payments are processed via Google Pay
- Subscriptions are managed using RevenueCat
- Billing is conducted through the Google Play Store
- Automatic renewal occurs unless you cancel
- You can manage your subscription via the Google Play Store
*5.2 Subscription Information Collected*
RevenueCat handles:
- Purchase verification
- Current subscription status
- Transaction history
- Analytics data
*5.3 Cancellation and Refund Policy*
- You can cancel your subscription anytime through the Google Play Store
- Refunds are governed by Google Play Store policies
- Your subscription remains active until the end of the current billing period
*6. Data Protection*
We take your data security seriously by implementing:
- Encryption for data during transmission and storage
- Regular security audits
- Secure authentication protocols
- PCI-compliant payment systems
- Limited access to your data
*7. Your Rights*
You have rights regarding your data, including:
- Accessing your personal information
- Correcting any inaccuracies
- Requesting deletion of your data
- Exporting your data
- Managing subscription preferences
- Opting out of specific data collection practices
*8. Data Retention Policy*
We will keep your data as long as:
- Your account remains active
- It is necessary for service delivery
- Required for legal compliance
*9. Children’s Privacy*
Nicherai is not intended for users under 13 years old. We do not knowingly collect information from children under this age.
*10. International Data Transfers*
Your data may be processed in various countries. We ensure proper safeguards are in place for any international data transfers.
*11. Changes to This Policy*
We may update this policy from time to time. Significant changes will be communicated to you via email or in-app notifications.
*12. Get in Touch*
For any questions or concerns regarding your privacy:
Email: contact@nicherai.com
For subscription inquiries, please include:
- Your account email
- Transaction ID
- Type of subscription
- Purchase date